Wid BD Privacy Policy — Your Data Is Safe With Us

Wid BD ("we", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") applies to the widbd.bet website, the Wid BD mobile app, and all of our associated services.

We believe your personal information belongs to you. Our responsibility is to keep it secure and to be transparent about how it is used. This Privacy Policy— we've explained everything in plain language, with no hidden conditions.

Alongside this policy, please also read our Terms & Conditions— as both documents work together.

Wid BD collects two types of information from you — details you provide directly and data collected automatically. See below for full details:

We do not store your full bank account number or card details. All payment processing is handled entirely through secure third-party gateways.

Wid BD collects information through various methods. You should have a clear understanding of each:

• Information provided directly by you: You provide information directly when filling out the registration form, updating your profile, contacting support, or submitting verification documents.
• Automatic Tracking: When you use our website or app, cookies and similar technologies automatically collect certain information.
• Via Third Parties: Necessary information may be verified through identity verification services or payment processors.
• Public Sources: Information may be verified against public databases or government records for AML and fraud prevention purposes.

Information collected from you is used only for specific, legitimate purposes — nothing is used unnecessarily. Our primary purposes are outlined below:

• Account Management: To handle registration, login, profile management, and account security.
• Payment Processing: To process deposits and withdrawals and maintain your transaction history.
• Identity Verification: To comply with KYC (Know Your Customer) regulations and ensure account security.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Service Improvement: To improve user experience and develop new features.
• Legal Compliance: To comply with applicable laws and regulations, particularly AML requirements.
• Customer Support: For quick resolution of your questions, complaints, and issues.
• Promotional Communications: With your consent, to keep you informed about new offers and updates. You can opt out at any time.

Wid BD never sells your personal information. However, in certain limited circumstances, data may be shared with third parties:

• Payment Processors: Minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Documents may be shared with authorized verification agencies to complete the KYC process.
• Legal Authorities: Information may be disclosed when required by court order, government directive, or other legal obligation.
• Technology Service Providers: Our trusted partners in hosting, analytics, and cybersecurity services process data on our behalf — however, they are bound by this Privacy Policyterms.
• Business Transfer: In the event of a merger or acquisition, data may be transferred to the new owner — but you will be notified in advance.

Outside of the cases above, no information will be shared without your consent. All third parties are bound by strict confidentiality agreements.

To keep your data secure, Wid BD follows industry-standard technical and administrative safeguards. The key elements of our security framework are:

• TLS/SSL Encryption: All data transmitted through the website and app is secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): OTP verification can be enabled on your account as an extra layer of security.
• Firewall & DDoS Protection: Our servers are always protected by advanced firewalls.
• Regular Security Audits: External security experts regularly audit and test our systems.
• Limited Access: Your data is accessible only to authorised staff — and strictly on a need-to-know basis.

Wid BD uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

You have the right to disable all cookies except essential ones. Manage cookie preferences through your browser settings — note that disabling certain cookies may affect the functionality of some website features.

We retain your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active and for a minimum of 5 years after closure (as required by law).
• Transaction History: Retained for up to 7 years — in compliance with financial regulatory guidelines.
• KYC Documents: For up to 5 years following verification.
• Support Contact: Up to 2 years after last contact.
• Log Files & Session Data: Automatically deleted after 90 days.
• Marketing Preferences: Updated immediately upon opt-out.

Wid BD's Privacy Policy Under applicable regulations, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions — however, data required for legal compliance may not be removable.
• Right to Restrict Processing: You can request that we limit how your information is used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with how we handle your data, you can file a complaint directly with us or with the relevant authority.

To exercise these rights, email us at support@widbd.bet or visit our Help Center Get in touch. We typically respond within 30 business days.

Our Privacy Policy only individuals aged 18 or above may use Wid BD. Age is verified at registration and proof of age may be requested at any time.

If a minor has registered by mistake, we close the account and delete all associated data as soon as we become aware. Parents or guardians can reach us at support@widbd.bet.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Wid BD may update this Privacy Policy may be updated. If any changes are made, we will notify you through the following methods:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address or mobile number.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you object to any changes, you have the right to close your account and request deletion of your data. For this, please contact our Help Center Get help from.

This Privacy Policy If you have any questions, concerns, or requests regarding this, please get in touch with us:

• Email: support@widbd.bet
• Help Center: widbd.bet/help-center
• Response Time: Usually within 24–48 hours

Your privacy is a responsibility we take seriously. Every request is handled with care, and we work to resolve it as quickly as possible.